Delivery and Installation
. All the Products sold by electrovery.com are sourced from dealers and suppliers authorized
by the battery manufacturers' e.g. Amaron, Exide, Okaya, Luminous, MicroTek, SF
Sonic and for Water Purifiers like Kent, Aquaguard, Aquagrand,G Series+ and
Lexpure and many more. We supply 100% genuine products.
. All products sold by us come with manufacturers' warranty and proper bill. There are no hidden costs, extra taxes, or additional shipping charges on products offered by us. We offer free delivery and installation.
NOTE: No warranty claims will be entertained without the show of original warranty card from the manufacturer and invoice copy. If you don’t have the warranty card, at least the copy of bill must be available for warranty purposes.
Order Placement and Delivery Timings
. The customer can place the order at any time of their convenience. However, only the orders which are placed before 4 PM will be fulfilled on the same day.
. The orders placed after 4 PM do not have a fixed guarantee of same day delivery. In that case, the order will be delivered next day.
. Once the order is placed, the customer will receive a call from our verification manager to
verify the order, shipping details, and customer availability. The order will be delivered to
customer’s doorstep only after the confirmation call.
. Once the order is confirmed, the customer will receive a confirmation e-mail with product
summary and estimated delivery time.
. The customer can expect their orders to be delivered within 2-4 hours.
. The delivery can be expected to delay in case of unavoidable reasons like bad weather, traffic
jam, political disruption, or unavailability of the product.
. All the products sold by electrovery.com come with manufacturer’s warranty and proper bill.
. Delivery of all the products is absolutely free of cost only for the places mentioned on the website.
. The prices mentioned on the website are fixed and inclusive of everything. They do not contain any sort of hidden costs, extra charges, or service tax.
. Delivery is expected within 2-4 hours after the confirmation of order.
. Delivery may be expected to delay by more than 4 hours due to unavoidable reasons like bad weather, traffic jam, political disruption, or unavailability of the product.
Only three attempts will be made by us to deliver the shipment. Failing which, the order placed will be cancelled at our discretion.
. All the installations are done between 9:30 AM to 8:30 PM, once the order is placed by the customer and confirmed to our verification manager.
. All the installations services provided by us are free of cost and are done by professionals.
. In the case of inverter battery combo i.e. inverter battery and inverter machine installation, the free installation is limited only to the mains supply. No part of the cost of any additional wiring/connections or any other electrical accessories like sockets, switches, wires, etc. will be covered by us. The customer agrees to bear the extra charges in case any extra work or electrical item is required.
. For installation of batteries above the ground, a nominal amount of Rs. 100 will be charged as labor fee in case there is no lift in the building. A working lift is mandatory for the deliveries above the ground floor.
. In the case of any doubts or queries related to a product order, you can call on our Customer Care number: +91-6395007833 during working hours (9:30 AM – 7:30 PM). You can also drop us an e-mail at firstname.lastname@example.org. We will reply to your message the moment it is possible.
*Subject to availability of stock and delivery